We used HCAN services after my partner suffered a stroke. Julie and Ryan, the owners, were meticulous with their attention to all our needs, personally supervising care.
What we particularly liked was their attention to our need for consistency in caregivers. For the four months they provided care, we used just three caregivers, Laura for nights, Lila for days and Kentinese aka Nisi, for weekends. They got to know what Jorge liked, his personality and provided care without missing a step.
Communication was timely. We communicated between Puerto Rico, Wisconsin, council bluffs and Omaha. There were occasional snags but they were ironed out without problems.
I have recommended HCAN to friends and would use them again, if need be, without hesitation.
I wish Julie and Ryan every success in their endeavor. This is not an easy job and providing care with grace and expertise is a gift.